About us
ABOUT US
Overview
Virtual Era Ltd. is a Kosovar provider of Standard and Custom Software Solutions, delivering custom software solutions and Offshore Development Center (ODC) outsourcing services, offshore business process outsourcing solutions and various software solutions consistent with the vision and requirements of customers. Virtual Era Ltd. since July 2006 is in joint venture contract with Information Products Ltd. from Sofia. Virtual Era Ltd. will deliver highly reliable services under tight deadlines to enterprises seeking to add value to their businesses through software solutions. In addition to delivering Custom Software Solutions and ODC Services, Virtual Era Ltd. implements Human Resource Information Systems, Integrated Management Systems, and Document Management Systems.
Mission
We seek to become the top provider of Custom Software Development and Outsourcing Solutions on Kosova market. To fulfill our mission, we combine proven domain expertise with special attention paid to our customers’ needs, which allows us to deliver services beyond expectations.
Goal
Our goal is to catalyze time, energy and creative sparkles towards fulfillment of customers’ expectations. We seek to build up long-term relationships with our customers by approaching each one of them in a creative, personal way and generating rewarding and memorable customer experiences.
Values
COMMITMENT TO BUSINESS ETHICS
We will make proof of responsible business practices in our relationships with our customers, employees, contractors, other companies and the public. We defend customer confidential information with a clear set of legal procedures, and would only offer the services for which we have appropriate expertise.
CUSTOMER EMPOWERMENT
Virtual Era Ltd.’s main goal is to provide its customers innovative, effective business solutions. Our customers have the power to challenge our inspiration and obtain the solutions best fitted to their needs.
INNOVATION
We are motivated by our customers’ business goals to find innovative ways to efficiently respond to each of their needs. We innovate in order to add value to our customers’ business.
DELIVERY
To deliver what the customers expect from us within the agreed timeframe means honoring our promises and proving our commitment to your needs and goals. This is why we always provide clear and precise agreements for supply of software products and services and honor them.
OPENNESS
Openness facilitates informed decisions, understanding, and trust. We encourage you to share your goals and vision with us. We know how to listen, but also how to express ourselves in creative ways.
PERSONNEL EXCELLENCE
Only innovative and experienced IT specialists can develop inspired business solutions. At Virtual Era Ltd., there is no room for mediocrity. Virtual Era Ltd. is the place where our customers will find world-class, certified IT specialists. Our people meet the technical, cultural and communicational standards you would expect of an established Software House.
TEAM SPIRIT
Team spirit is essential to our business. We encourage our employees to share with us their ideas as the diversity and depth of each employee’s expertise and experience enable us bring unique perspective to our projects.
YESTERDAY < TODAY < TOMORROW
We are in a continuous pursuit to better ourselves, and we provide our employees an environment where they can improve their skills and professional competence and keep up with the ever-changing IT environment.
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